Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support Holiday Support … I have never seen a company so eager to take CASH from its customers and then refuse to give cash back with a valid return within the return policy time frame with a … March 2, 2020 I placed an order online with Best Buy Canada for Samsung Galaxy S20+ 5G 512GB w/ Galaxy Buds+, Wireless Charger & microSD - Cosmic Black – Unlocked package. The customer service at Best Buy is the worst I've ever seen. Best Buy is an American multinational consumer electronics corporation headquartered in Richfield, Minnesota, a Minneapolis suburb. Contacting Best Buy (Canada) While Best Buy (Canada) does not offer live chat, they do have a phone number. 8800 Glenlyon Parkway Burnaby, BC, V5J 5K3 1-866-237-8289 email: customerservice@bestbuycanada.ca. Several emails & telephone calls back and forth to confirm my correct shipping & … In-store pickup & free 2-day shipping on thousands of items. Best Buy Canadian Headquarters Customer Support Dept. Internationally, it also operates in Canada and Mexico. We reserve the right to limit quantities available for sale or sold, and the right at any time to reject, correct cancel or terminate any order for any reason whatsoever. Salary information comes from 5 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Best Buy customer service sucks! Citibank is the issuer of the Best Buy Credit Card, I would recommend discussing this with their customer service team although I don’t know what … I went to the store and I was told I need to do return the laptop via Geek Squad and call a number. It was formerly operational in China until February 2011 and in Europe until 2012. Average Best Buy Customer Service Supervisor hourly pay in Canada is approximately $15.33, which is 31% below the national average. Best Buy customer service sucks! Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. There is only 1 way to get customer help from them. My laptop has a warranty and last October I made a claim since it has stopped working. I am thoroughly disgusted with Best Buys return policy. If you have an account with Best Buy Canada, simply follow these steps to check an order's status: Sign in to your Best Buy Canada account; On your account dashboard, go to the Order History tile and choose “Your orders” Once the page opens, simply find the order you are looking to check to see its current status After confirming that the item went "missing" with Best Buy customer service over the phone they re-sent the item approx 2 months later (as it was still in stock). If you have concerns related to Geek Squad, you can reach us at 1-800-GEEK-SQUAD (1-800-433-5778). Although I received a confirmation email and tracking number the item was never received, neither Best Buy nor Canada Post replied to my messages. Forums. If you’d prefer to contact us by phone, you can call us at 1-888-BEST-BUY (1-888-237-8289) for most Customer Service related concerns. It has stopped working 31 % below the national average hourly pay Canada. 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